Medically Trained First Aid Instructor

Providing Medically-led Training for Local Communities

Our instructor - Dr Caitlyn McKay, MBChB, BSC Medical Science, RQF level 3

Dr Caitlyn is an NHS hospital doctor with over a decade of experience across a wide range of specialties, including Accident & Emergency, Paediatrics, Obstetrics, Acute Medicine, General Surgery, Psychiatry, and Community Medicine.

Her career has taken her from busy urban hospitals to the remotest parts of rural Scotland, where the 'ambulance' was not uncommonly a boat or helicopter. 

With a good sense of humour and an approachable manner, she uses videos and photos of real-life emergencies to demonstrate what to look for to distinguish unwell from dying.

"If you want to distinguish emergency (now!), from urgent (the next four hours), from 'needs attention today or tomorrow', then train with me."

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person providing first aid to an unconscious woman on the floor safety training techniques in emergency situations

What do I do whilst waiting for the ambulance?

"Currently, with the intense pressures facing our ambulance service, it's not uncommon for ordinary people to be managing medical emergencies for extended periods before help arrives.

Many First Aiders have told me that their prior training did not adequately prepare them for the reality of the role. I address this gap by providing a structured way to extend your care for a casualty beyond the first five minutes."

 

 
 

Get in touch today

If you're looking for a qualified, medically trained first aid instructor with first-hand experience and a passion for sharing knowledge, you're in the right place. First aid saves lives, sometimes even the lives of loved ones. Let's ensure you're ready.

 

 

Make an Enquiry

 

 

Mission & Commitment:

Why High-quality, Safe Training Matters

When you train with Dr McKay, you're not just learning from a manual — you're learning from real frontline experience. Her sessions are practical, interactive, and grounded in real-life medicine. Clients consistently tell us they value her training because it's:

 

  • Relevant to the real world

everything we cover comes from years of hands-on experience in emergency medicine, not just from a textbook.

  • Practically applicable

common pitfalls, simple tricks, and techniques to manage those unexpected stumbling blocks distinguish the competent from the knowledgeable

  • Safe to ask questions

an instructor who is passionate about both the subject and teaching makes a huge difference.

  • Unrushed

there's time to practise, talk things through, and make sure everyone genuinely understands what to do.

a person giving first aid with pads on abdomen in a medical emergency situation

 

 

We are a one-instructor business, and that's important to us. When you book a course, you're booking Dr McKay — not a faceless trainer from a pool. She personally delivers every session and can customise each course to your industry, workplace environment, or specific risks — all at no extra cost.

All of our courses are OFQUAL and FAA regulated, ensuring they meet nationally recognised standards for content, assessment, and certification. You'll receive high-quality, accredited training — delivered with the care and attention that only a small, doctor-led business can provide.

"As a medically trained first aid instructor, I aim to make every session engaging, relevant, and genuinely useful. Whether you're a complete beginner or refreshing your existing skills, my aim is that you leave not only qualified — but truly confident in your ability to make a difference when it matters most."

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COURSES ​

 

 
 

 

Who We Work With

Employers & Corporate Clients

Ensuring teams are compliant, capable, and ready for workplace emergencies.

Students & Schools

From teachers to youth leaders, courses for all levels that are engaging and relevant.

Local Organisations

Scouts, charities, and clubs benefit from our approachable, scenario-based sessions.

 

Security Personnel

Specialised first aid training to address unique workplace risks and situations.

NHS & Healthcare 

Supplementary and refresher training for healthcare staff, led by an experienced emergency department doctor.

Adventure Groups

First aid for hiking, camping, and adventure activities, focusing on injuries and emergencies in outdoor and on the water settings.

 

 

 

Take the First Step Today

Don't wait until an emergency happens—equip yourself, your team, or your community with life-saving skills now. Book your course, ask a question, or discuss a bespoke session with a medically trained instructor who brings real frontline experience to every lesson. Your confidence and preparedness could make all the difference when it matters most.

Make an Enquiry

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Values

  • Safety

Everything we teach is centred around best medical practices, always putting safety first.

  • Reliability

You receive training you can rely on, delivered by a medical background first aid trainer with real-life expertise.

  • Expertise

Backed by a full medical degree (MBChB), a first degree in Medical Sciences (BSc) and extensive hospital experience.

  • Accessibility

Our classes are open and inclusive, designed to adapt to support everyone, regardless of prior knowledge, or ability.

  • Diversity & Inclusion

All backgrounds and experiences are welcome, making each session richer and more effective. Any gender, sexuality, skin colour or neurotype. We want you here. Our instructor is LGBT+ and neurodiverse, she gets it.

  • Adaptable

Training is personalised, and scenarios adapted to industry, risk level, and the specific challenges you face.

 

 

 

 

Why Choose Us?

If you want doctor-led, real-to-life first aid training in East Anglia, Norfolk, Suffolk and beyond, then choose McKay Medical Services.

We offer specialist courses covering traumatic injuries, burns, heart attacks, strokes, life-threatening asthma/COPD attacks, drownings, anaphylaxis, diabetic crises, poisoning, mental health emergencies and, of course, cardiac arrest. Every session is personalised to your organisation or group at no extra cost, ensuring practical, relevant learning. Group discounts are available for teams.

All courses are OFQUAL and FAA regulated, nationally recognised, compliant with HSE guidance and of the highest standard.

We also have a strong community focus and invest in local schools and educators by delivering our high quality courses at-cost to teachers and heavily discounted to their students. 

emergency medical technician standing at the back of an ambulance with medical equipment and tools ready for action two responders ready for emergencies

 

 

Location & Coverage

Based in Lowestoft, Serving Suffolk & East Anglia

We provide face-to-face courses throughout Norfolk, Suffolk, and East Anglia, and offer online training for anyone in the UK.

For larger-scale businesses, we deliver nationwide.

If you are unsure if we can make your location Contact us

If you are ready to book today fill out this form and we will get back to you. 

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