What to do in a mental health crisis?
Looking for first aid for mental health training in Norfolk? At McKay Medical Services, we provide engaging, professional and medically-led mental health first aid courses for all ages and backgrounds. Whether you represent a business, school, community group or want to boost your own essential skills, our courses are designed for anyone aged 14 or over, with all course content rooted in real-world expertise. Each session is led by our qualified doctor with extensive A&E and community mental health experience, ensuring you get life-saving, up-to-date information and plenty of opportunities to ask questions in an approachable, supportive environment.
All our mental health first aid training is available both in-person across Norfolk and Suffolk, East Anglia, or delivered live online anywhere in the UK. At the end of each course, you will receive an OFQUAL and FAA regulated qualification relevant to your chosen level.
Take the First Step to Mental Health Confidence
Invest in essential skills that could save a life. Our doctor-led first aid for mental health courses are the trusted choice for businesses, schools, and communities UK wide. Enquire today to find out which course suits your needs, or discuss bespoke options for your organisation. Email enquiries@mckay-medical-services.co.uk or call 07875 161315 to get started.
First Aid Course Modules
At McKay Medical Services, we offer a full suite of mental health first aid courses UK wide, suitable for different needs and experience levels. All courses are available as face-to-face sessions Norfolk and Suffolk, East Anglia or interactive online classes across the UK. Below is an overview of each module:
First Aid for Mental Health Awareness, FAA Level 1
Audience
Age 14+, no prior experience needed
Duration & Format
Half day / Online or face-to-face
Overview
This course introduces the fundamentals of mental health awareness. You'll be taught how to identify possible mental health conditions, start meaningful conversations, and signpost individuals towards the right support. Whether you are a student, employee, teacher, or simply interested in supporting others, this is an ideal entry point.
Completion
Receive a regulated FAA Level 1 Award, valid in the workplace from age 16 upwards.
First Aid for Mental Health, FAA Level 2
Audience
Age 14+, suitable for those looking to develop a deeper understanding
Duration & Format
1 full day / Online or face-to-face
Overview
This comprehensive session covers all Level 1 topics, with additional focus on how substance use interacts with mental health, implementing the Mental Health First Aid Action Plan, and best practices for fostering a positive mental health culture within the workplace. Perfect for managers, HR professionals or anyone likely to be approached for advice.
Completion
Receive a regulated FAA Level 2 Award.
First Aid for Mental Health Supervising, FAA Level 3
Audience
Age 16+, senior staff, trainers and supervisors
Duration & Format
2 days / Online or face-to-face
Overview
The Level 3 Award goes into deeper detail, exploring a wide range of mental health conditions. Learn about available support and intervention options, and gain insight into the professional help provided by healthcare workers. This course equips trainer/assessor roles and supervisors to lead mental health support in their organisation.
Completion
Achieve the advanced regulated FAA Level 3 Award.
First Aid for Mental Health Supervising Requalification, FAA Level 3 Award
Audience
Age 16+, those looking to renew their Level 3 certification
Duration & Format
1 day / Online or face-to-face
Overview
Designed for those who've previously completed the Level 3 Award, this refresher revisits the broad range of mental health conditions and updates participants on the latest support options and action plans. Ensure your knowledge stays current and your certification remains active.
Completion
FAA Level 3 Award renewed for another term.
First Aid for Youth Mental Health, FAA Level 2 Award
Audience
Age 14+, especially suitable for those working with children or teenagers (teachers, youth leaders, parents)
Duration & Format
1 day / Online or face-to-face
Overview
With a course specially designed for supporting young people, you'll cover topics such as depression, self-harm, bullying, and eating disorders. Learn how to spot warning signs early, give the right support, and guide young people to proper help.
Completion
FAA Level 2 Award in First Aid for Youth Mental Health.
First Aid for Mental Health Annual Refresher
Audience
Age 14+, those wishing to refresh their skills.
Duration & Format
half day / Online or face-to-face
Overview
This non-regulated refresher is tailored to keep your knowledge sharp and up-to-date. We discuss new trends, current events impacting mental health, and explore new ways to improve wellbeing in yourself and others. Highly recommended for anyone with a regulated qualification.
Completion
Annual refresher certificate issued.
All our life-saving courses in Norfolk and Suffolk, East Anglia are designed to be enjoyable, engaging and, above all, useful. Our instructor always adjusts the learning experience to your group, using practical scenarios that reflect the actual emergencies you might face. See all the courses we have to offer
Pricing & Booking Info
For up-to-date fees, details on group discounts and corporate booking options, please contact me directly at:
enquiries@mckay-medical-services.co.uk
We deliver our courses anywhere in East Anglia, and UK wide for companies looking to train 6 or more people in-house.
Have questions about getting started?
We can help.
Ready to boost your confidence in supporting others and responding to mental health crises?
Book your first aid for mental health training with McKay Medical Services today.
enquiries@mckay-medical-services.co.uk | 07875 161315